The Effectiveness Of The Implementation Of Performance Management

Purpose – The intent of this paper is to supply an overview of the manner the public presentation direction system is being implemented for Educators in State Secondary Schools in Mauritius, to measure its effectivity as a tool to better public presentation in secondary instruction in the populace sector and to do recommendations to policy shapers on countries necessitating betterment.

Design/methodology/approach – Datas were obtained from studies of secondary school Educators in educational zone 3 of Mauritius ( n=245 ) . The research workers used chi-square trial, Pearson correlativity and factor analysis in order to measure whether the new system was carry throughing its intent and to associate apprehension of Performance Management System ( PMS ) to its effectivity in secondary schools.

Findingss – The findings indicate that pedagogues in Education Zone 3 believe in the importance of the PMS to better quality of instruction. They agree that it is a good planned procedure up to the concluding assessment phase. There is a weak relationship between the sentiment of Educators on effectivity of the PMS and its really taking to school betterment. Career development programs did non organize portion of the PMS. They view the PMS as undependable to mensurate public presentation, drawn-out and clip devouring with no follow up on public presentation spreads and for developing demands of the appraised. PMS is implemented merely as another bureaucratic tool.

Originality/Value – Bing the first research of its sort in the secondary instruction sector in Maurtius, this research might be of value to the Ministry of Education, every bit good as to Managers of Private Secondary Schools who wish to utilize the public presentation direction system as a tool to measure and better the public presentation of pedagogues and thereby take at ‘quality of instruction for all ‘ .

Limitation – As merely secondary schools of zone 3 are in their 2nd twelvemonth of PMS, our sample was restricted to that zone merely.

Cardinal words: Educators, Performance Management, Performance direction system, public presentation steps, State Secondary Schools, Mauritius.


Globalization together with a competitory universe environment and developments in engineering have made it imperative for all sectors in the economic system to supply better services to their clients and secondary schools are no exclusion. The Government of Mauritius realized that human capital is an of import resource with which Mauritius has been endowed, and that optimal usage demands to be made of this resource in all sectors and the instruction sector was no exclusion. Being cognizant that public officers working in schools ( both primary and secondary ) need to be dynamic, proactive, vivacious, frontward looking, advanced, effectual, executing and consequences oriented, it became imperative to set in topographic point a system which would let non merely to measure the public presentation of Educators working in these schools but besides to analyse their preparation demands. In 1976, the authorities introduced free secondary instruction for one and all and in 2005, made instruction compulsory for all kids up to the age of 16 old ages. Since so, it has become the duty of the Educators working in secondary schools to bring forth citizens with the needed accomplishments and competences needed by the economic system.

Bearing in head that the one-year budget for Performance Management for secondary instruction is Rs.1.2 million, it becomes imperative that authorities ensures that public financess are being decently used in order to run into the outlooks of the citizens. The vision of the Ministry of Education is ‘to provide Quality Education to All ‘ . To accomplish this vision it is of import that those who deliver the service in the instruction system execute to the best of their ability. Thus it becomes necessary non merely to measure the forces working in our secondary schools, but besides to look into their preparation demands. The PMS can let to function this double intent which was non being achieved through the present Performance Appraisal system i.e. the Confidential Reporting System in the Civil Service in Mauritius which dates back to colonial times. Confidential Reporting has been in topographic point since 1963 and amended twice since so in 1973 and 1979. However, as mentioned above it is no longer functioning its intent due to its legion failings viz. , it is a cosmopolitan one tantrum system for all public officers, there is no engagement of the appraised and he is non made aware of his strengths and failings, therefore doing the system unjust and inconsistent, it has no yardstick to mensurate the grade of public presentation of assorted facets of the occupation as there are no fit professional criterions, all standards are assigned the same evaluation, thereby doing no difference between most of import and least of import standards, subjectiveness, prejudice and bias are ineluctable in this system of describing as it does non follow a scientific attack and the system is used merely for publicity and does non place the preparation demands of the officers in the visible radiation of ascertained public presentation.

The restrictions of the Confidential Reporting System gave rise to the demand for better system whereby both valuator and appraisee would be taken on board. An effort was made to present a new public presentation assessment strategy in the mid-1990s but it failed likely due to its bad selling, which led to resistance from both Trade Unions and Public officers.

Against this background, a Task Force on Performance Management was set up which created a Framework for all Departments/Ministries to follow corporate strategic planning and step accomplishment of organisational aims and divisional work marks against established public presentation indexs. The Draft Performance Management Framework stipulated that the assessment of employees should get down with a public presentation understanding based on a preset work program, continued with regular reappraisals and completed with a general reappraisal of public presentation, appraisal of development demands and acknowledgment of public presentation.

In line with the recommendations of the Task Force on Performance Management, the Pay Research Bureau ( PRB ) study 2008 recommended inter alia that all Ministries/Departments should measure and reexamine sporadically their public presentation in relation to established marks ; they should follow and implement a Performance Review Scheme as an built-in portion of Performance Management on a uninterrupted footing ; and the Ministry of Civil Service and Administrative Reforms should move as a coordinating Ministry, responsible to spearhead the debut of the Performance Management System and instill a Performance orientated civilization in the Public Service. Furthermore, the PRB 2008 in its study recommends that as from fiscal twelvemonth 2011-2012: ( I ) increases may be granted three months before for employees who perform beyond the acceptable criterions systematically for a period of one twelvemonth and nine months ; and ( two ) more than one increase may be granted at a spell, say two increases, for uninterrupted outstanding public presentation for three back-to-back old ages.

The PMS is still in its babyhood in State Secondary Schools being introduced in the educational system merely in 2008. Mauritius is divided into four educational zones and the navigation in secondary schools was done in all schools of educational zone 3 during the twelvemonth 2009 and in this current twelvemonth they are in their 2nd PMS rhythm whereas the secondary schools of the other 3 educational zones ( 1, 2 and 4 ) are in their first PMS rhythm. It is hence of import to analyze whether all stakeholders have the necessary cognition and apprehension of the Performance Management System, the nature of the current Performance Management agreements, the Performance Management Process, the Performance Measures in order to mensurate its effectivity in State Secondary Schools in Mauritius.

1.1 Knowledge and apprehension of PMS

There are legion definitions of Performance Management, from the general position, as a agency for an organisation to recognize its aspiration ( IDeA, 2001 ) to the more specific one, aiming at single employees, directing and heightening their public presentation, therefore bettering organisational effectivity ( Williams, 2002 ) . However, the common characteristic of all definitions lies in the accomplishment of the organisations ‘s ends or aims: It is the procedure of bettering the quality and measure of work done and conveying all activity in line with an administration ‘s aims ( Bruno walters, 1995 ) . Harmonizing to the Local Government Improvement and Development, UK public presentation direction is ; taking action in response to existent public presentations to do results for users and the populace better than they would otherwise be. All these definitions merely give the intents of the Performance Management system. ( Armstrong and Baron, 2004 ) have stressed that public presentation direction is a tool to guarantee that directors manage efficaciously ; that they guarantee the people or squads they manage know and understand what is expected of them, have the accomplishments and ability to present on these outlooks, are supported by the organisation to develop the capacity to run into these outlooks, are given feedback on their public presentation and have the chance to discourse and lend to single and squad purposes and aims. It is besides approximately guaranting that directors themselves are cognizant of the impact of their ain behaviour on the people they manage and are encouraged to place and exhibit positive behavior. Execution of a Performance Management System will assist to obtain better consequences from persons, squads and the organisation as a whole as both valuator and appraisee understand and manage public presentation as per an agreed model for planned ends, aims, criterions and competences. This appears to be a more comprehensive definition of Performance Management as it gives all the of import phases in public presentation direction but does non speak on placing public presentation spreads and supplying the necessary professional development.

( Armstrong, 1999 ) identifies the chief extra characteristics of public presentation direction as: the engagement of all members within the organisation as spouses in the procedure, concern with inputs ( competencies and accomplishments ) every bit good as end products, based upon understandings refering answerability and duty, concern with squad public presentation every bit good as single public presentation, uninterrupted procedure and non reliant on an one-year reappraisal, personal reappraisals focus on constructive patterned advance, betterment and development, recognizes the demand for preparation and dressed ores on ‘self managed ‘ larning ‘ , feedback is every bit much spontaneous as possible and non reliant on luxuriant signifiers. ( Engelmann & A ; Roesch 1996 ) identified negative effects of ill designed and ill administered strategies as: hapless motive and ego regard because employees receive unequal feedback on their work public presentation, small or no focussed communicating about public presentation between directors and employees ; inefficient usage of directors ‘ clip and judicial proceeding over alleged prejudiced actions.

The Performance Management Procedure:

Performance direction means a shared committedness to high public presentation. It helps to concentrate attending on more effectual instruction and monitoring to raise the quality of learning and to profit students, instructors and the school. It means supplying appropriate and effectual personal preparation and development to guarantee occupation satisfaction, a high degree of expertness and patterned advance of staff in their chosen profession1.

Performance Management is an on-going, synergistic procedure between an employee and his/her supervisor. It involves the undermentioned phases:

Pre-appraisal – Planning and holding on Performance: The valuator discusses and records precedences and aims with each of the instructors in his/her squad and discusses how advancement will be monitored through a two manner communicating between valuator and appraisee. A work program is developed and agreed upon by both parties.

Mid-appraisal – Pull offing Performance: At mid term of the stage, the appraisee is called upon to transport out a self rating of the accomplishments and public presentation spreads as per the work program, following which the valuator conducts a formal interview with the appraisee to reexamine and enter advancement made on the public presentation understanding and to inform him of the countries that need betterment.

Final Appraisal – Reviewing Performance. At the terminal of the one twelvemonth rhythm, the valuator reappraisal, evaluates and paperss the public presentation of the appraisee during the appraisal period. The appraisee is called upon to one time once more self evaluate his/her public presentation against the work program agreed upon during the pre-appraisal phase. The valuator carries out a concluding interview to give the appraisee specific public presentation information in respect to good public presentation and to

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supply any pertinent suggestions for betterment, and action programs are developed in audience with both parties for lacking countries. This type of communicating and certification allows chance for an appraisede to adhere to the expected consequences for the station during the following appraisal twelvemonth.

1.3 Nature of current Performance Management System

Effective public presentation direction requires consistently determinant and pass oning what needs to be done ( purposes, aims, precedences and marks ) , a program for guaranting that it happens ( betterment, action or service programs ) , some agencies of measuring if this has been achieved ( public presentation steps ) and information making the right people at the right clip ( public presentation coverage ) so determinations are made and actions taken2. The PMS ‘s function can be classified into three chief classs: ( a ) Strategic: consist the functions of pull offing scheme execution and ambitious premises ; ( B ) Communication: comprises the function of cheque place, following with the non negotiable parametric quantities, pass oning way, supplying feedback and benchmarking ; ( three ) Motivational: comprises the function of measuring and honoring behaviour and encouraging betterment and acquisition

1.3.1. Performance Management System in United Kingdom: Findingss of ( Andrew Brown, 2005 ) in ‘Implementing public presentation direction in England ‘s primary schools ‘ showed that considerable fluctuation exists among primary schools as to how they are implementing public presentation direction. This was due to confusion and uncertainness on the portion of all stakeholders refering the significance and intent of public presentation direction.

He concludes that factors that influence the effectivity of public presentation direction in any one primary school are the extent to which: ( a ) the caput, instructors, governors and public presentation direction advisor have a common apprehension refering the significance of public presentation direction and the intents of presenting the enterprise into schools ; ( B ) all relevant stakeholder groups are suitably and sufficiently good trained to implement the enterprise ; ( degree Celsius ) the school ‘s organisational civilization is such that the determination to present a system of public presentation

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direction is perceived by the school ‘s caput, instructors and governors to be an appropriate and worthwhile one ; ( vitamin D ) the public presentation direction aims which the caput and instructors receive are sufficiently specific, mensurable, relevant and ambitious ; ( vitamin E ) the methods and indexs adopted to mensurate the public presentation direction aims of the caput and instructors are considered to be sufficiently varied and just ; ( degree Fahrenheit ) the construct of “ overall public presentation ” is sufficiently good defined, mensurable and accepted by both the valuators and appraisee ; ( g ) sufficient resources are available to implement instructors ‘ single professional development programs ; ( H ) the associated wage and wages systems are perceived to be both just and feasible. In short, England has a good established Performance system including Performance Thresholds, nevertheless, there is no consensus on whether fiscal inducements would actuate instructors in advancing good instruction ( Croxson,2001 ) .

1.3.2 Performance Management System in New Zealand: Effective public presentation direction involves sharing an apprehension of what needs to be achieved and so pull offing and developing people in a manner that enables such shared aims to be achieved ( Dransfield, 2000 ) . In New Zealand, since 1997 public presentation assessment is compulsory for all instructors who are appraised against nine Professional Standards which include: professional cognition, professional development, learning techniques, pupil direction, motive of pupils, publicity of Te Reo Maori linguistic communication, effectual communicating, support for and cooperation with co-workers and part to wider school activities. These professional criterions aid to guarantee that employer and direction outlooks are clear and consistent across each school. Based on these criterions public presentation indexs are developed which require the school to place cardinal facets of public presentation ( that can be verified ) , find what information is needed to measure public presentation against each of the professional criterions, make up one’s mind how public presentation is to be assessed ( the appraisal method/s ) , design methods for roll uping the public presentation information. Performance indexs are reviewed from clip to clip to guarantee they are still relevant and appropriate. The public presentation assessment is carried out which focuses on the nine professional criterions and leads to a written appraisal study for treatment and audience with the instructor. This public presentation assessment includes readying of a statement of aims which are discussed and agreed upon at the beginning of the public presentation direction rhythm. Then there is an interim assessment, the intent of which is to supervise advancement against professional criterions and to foreground success and turn to any concerns. It besides provides an chance to discourse and enter any alteration to the agreed public presentation outlooks. The reappraisal may affect observation of instruction, an interview and readying of an interim study. The following phase is the Final Appraisal whereby the valuator and appraisee meet to discourse the instructor ‘s public presentation over the twelvemonth based on professional criterions and indexs. The valuator informs the appraisee of the accomplishments and discusses what needs to be addressed in the undermentioned twelvemonth in footings of farther professional development. Teacher public presentation may besides include equal assessment, parent feedback, pupil feedback, pupils ‘ public presentation consequences and documental grounds such as lesson programs, appraisal records and resources used. Once instructors have met the appropriate degree of professional criterions they entree the 2nd tranche of salary rates ( Ozga, 2003 ) . Principals may postpone patterned advance for instructors who have non met the professional criterions at the appropriate degree during the assessment period but so they must set in topographic point a plan for support and development to help the instructor to run into the criterions. If a instructor disagrees with the recess of the salary increase the instructor may, within 14 working yearss of being notified of the deferral seek a review3. However, ( Carol Cardno, 1999 ) states that in New Zealand the public presentation direction system has non good started and has non improved the public presentation of instructors and pupils. The New Zealand policy resembles closely our Mauritanian system, whereby the primary intent is to supply a model for bettering quality of learning. There the school board is responsible for seting in topographic point an assessment procedure with appropriate professional development orientation ( Cardno, 1999 ) .

( Rohento, 1992 ) found that instructors supported the debut of pecuniary inducements, and believed that a performance-related wage strategy would increase their attempt and have a positive consequence on student attainment. Harmonizing to some caputs, although the public presentation direction was non used to penalize hapless executing instructors, it was a utile agencies of placing and turn toing countries of failings with instructors ( Burgess et al, 2001 ) .

3.Draft National Guidelines for Performance Management in Schools, Ministry of Education, 1995.

1.3.3 Performance Management System in Malaysia and Canada

Malaysia has adopted a Result-based Management Approach ( RBM ) , which focuses on systematic and structured public presentation direction, whereby, the Intergrated Performance

Management Framework ( IPMF ) helps in being results-oriented in plan planning and delivery4. Canada is in its early phase on public presentation direction which has replaced the “ Supporting Teaching Excellence ” which was the instructor public presentation assessment policy. The policy model for pull offing people is effectual as of July 2010. It applies to the nucleus public disposal and is said to necessitate sustained leading and investing of clip and money5.

1.3.4 Performance Management System in Mauritius

In the Mauritian context small research has been done as the PMS is still in its early phase. The lone research on the effectivity of Performance Management System has been carried out by ( Chittoo and Ramphul, 2006 ) in the Health Sector where they claim that Performance Management in the instance of Mauritanian infirmaries is still a implausible thought because irrespective of how good a technique it is, there is a fright to implement it due to swerve deficit of staff who still have to fulfill the clients to the ‘extent possible ‘ . The execution of public presentation direction may do affairs worse in the present state of affairs. The failings and prejudices that can do the PMS to neglect include absence of engagement, organisation civilization, low dignity, high outlooks and inaccurate evaluations ( Lukheenarain, ( 2009 ) . Published in a imperativeness article, caput instructors and school principals are said to be kicking about an overload of paperwork. Performance Management is seen as a good thing where instructors can hold their say in their public presentation assessment, nevertheless, tonss of administrative work coming with the system, can be a hurdle6.

Effectiveness and Efficiency

( Anthony and Young, 1994 ) argue that efficiency and effectivity are the two key standards for judging public presentation. Effectiveness is seen as the relationship between an organisation ‘s end product and its aims ( results or consequences ) and efficiency as the ratio of end products to inputs ( e.g. disbursals ) , or the sum of end product per unit of input.

In add-on, ‘Economy ‘ ( i.e. inputs ) is frequently added to finish what is normally referred to as the ‘Three Es ‘ of public presentation measuring ( Hyndman & A ; Anderson, 1997, Boland and Fowler, 2000 ) . To enable the rating of economic system, efficiency and effectivity, it is necessary to mensurate inputs, end products and results ( or consequences ) . However, in public sector organisations which frequently have multiple, long term non-financial aims focused on social impact, it can turn out hard to mensurate the ‘three Es ‘ and hence hard to measure public presentation ( Hyndman & A ; Anderson, 1997 ) .

( Neely, Kennerley and Martinez, 2004 ) reported that there has been much prescription sing the design of PMS but really small consideration of whether such systems really work ( Neely et all, 2004 ; France & A ; Bourne, 2003 ) . It is deserving observing that Speckbacher et Al ( 2003 ) have reported that 8 % of 174 German talking states decided non to implement a Performance Measurement System because they could non see the advantages or ‘positive impact ‘ particularly given the attempt required to implement such systems.

The above literature reappraisal raises a figure of inquiries that are relevant to this survey. In peculiar whether public presentation direction in schools leads to improved public presentation or merely answerability. It is merely through a farther research on the effectivity of public presentation direction for pedagogues in State Secondary that it would be possible to convey out the strengths and failings of the system and aid to do recommendations to the governments on how to better the system so every bit to carry through the vision of the Ministry of Education of ‘Quality instruction for All ‘ and besides do it sustainable in all province secondary schools in the hereafter.


The Performance Management System for Educators in State Secondary Schools, if decently understood and implemented will assist to better School Effectiveness in footings of both pupil and instructor public presentation.


2.1 Purpose of the survey

The research paper has assorted aims. First given the increased accent on public presentation direction in Mauritius following the defects of the Confidential Reporting system, the paper examines the extent to which both Educators and Curates have a cognition and apprehension of the Performance Management System. Second it provides an overview of how the current public presentation direction system is being implemented in secondary schools in Education Zone 3 in Mauritius. Third it looks into how assorted standards used in the measuring of single public presentation in schools are related to teacher attitudes and perceptual experiences. It probes into the strengths and weaknesses/problems and troubles being encountered both by valuator and appraisee in the execution of the system. Last it makes an attempt to measure the effectivity of the Performance Management System as it is presently implemented in province secondary schools and do an effort at explicating recommendations to policy shapers on the betterments needed to do this system sustainable in secondary schools in the hereafter. The usage of multiple methods in a survey secures in-depth apprehension of the phenomenon in inquiry because it adds energy, comprehensiveness and deepness to the probe ( Cresswell, 1994:174 ; Denzin & A ; Lincoln, 1998:163 ; Salomon, 1991: 10 ) . Therefore, both quantitative and qualitative informations aggregation techniques were used.

Research Design: The research documented in this paper relied on informations obtained from both primary and secondary beginnings.

Survey Questionnaire: The quantitative attack involved a questionnaire study, because it helps to garner informations at a peculiar clip with the purpose of depicting the nature of bing conditions ( Cohen & A ; Manion, 1995:83 ) . Questionnaires were used for both Educators and Rectors and included chiefly closed inquiries and three unfastened ended inquiries. For the closed inquiries the Likert graduated table was used. The questionnaire foremost asked for demographic informations such as age, gender, station held and old ages of experience in the station. Then respondents were asked inquiries on their cognition and apprehension of the Performance Management System. Next, respondents were asked their positions on the nature of the current Performance Management System agreements at their school, the Performance Management procedure and the standards used in the measuring of single public presentation. Open ended inquiries related to the strengths and failings of the current Performance Management System at their school and the betterments they would wish to see in the present system. The questionnaires were designed in a logical and specific mode to accomplish the necessary consequences. The subsequent stairss were pursued in the undermentioned order: Shaping ends and aims, planing the methodological analysis, finding feasibleness, developing the instruments, choosing a sample, carry oning a pilot trial, revising the instruments, carry oning the research, analysing the information and devising recommendations. Questions for both classs were dispensed on a pilot footing in one school and necessary amendments were made.

Interviews: In add-on to questionnaires, qualitative information was collected through semi structured interviews with Curates and the Zone Director in order to acknowledge their perceptual experiences on the effectivity of the Performance Management System in Secondary Schools in Zone 3 and notes were taken. The notes consisted of statements and remarks made by the interviewees which were identified as being important and of import.

Triangulation: While questionnaires and interviews were the primary methods of informations aggregation, the secondary methods of informations aggregation included survey of statistics from the Ministry of Education and other relevant paperss such as the Performance Management Guide by the Ministry of Civil Service Affairs, the Pay Research Bureau Report 2008 and the Confidential Reporting system.

2.3 Participants

In Mauritius, there are 3439 Educators ( appraisee ) and 63 Curates ( valuators ) in State Secondary Schools over the island. For the intent of this research the mark population consisted of 660 Educators ( appraised ) and 12 Curates ( Appraisers ) working in State Secondary Schools in Zone 3 as they are the lone secondary schools which are finishing their 2nd PMS rhythm, the first one holding been completed on a pilot footing in 2009. Zones 1, 2 and 4 have non yet completed a full Performance Management rhythm. Questionnaires were administered to 280 Educators and Curates from 8 province secondary schools, who formed the sample population. 245 Educators and all 8 Curates responded favorably. Semi-structured interviews were held with the 8 Curates and the Zone Director who is by and large responsible for the overall direction of different schools in this Zone.

2.4 Analysis Techniques

Chi square trial, Pearson correlativity and Factor analysis are carried. The consequences are used to mensurate the cognition and apprehension of both Educators and Rectors of the current Performance Management System, its procedure, the importance of its different standards in the measuring of the public presentation of persons, respondents ‘ attitudes and perceptual experiences on the public presentation steps, the strengths and failings of present Performance Management System and the betterments they deemed necessary. These findings are so related to the literature findings. They are analyzed in order to judge the efficiency of the present system so as to explicate necessary recommendations for policy shapers to do it more effectual and sustainable as a agency of mensurating public presentation of all Educators in Secondary schools in Mauritius.

Datas Analysis

Questionnaire informations were computerized utilizing SPSS package. Open ended inquiries were categorized harmonizing to the response. For the structured interviews, qualitative informations, forms and classs were identified and described.

Validity was ensured through triangulation whereby study informations from pedagogues were verified with study informations from curates and farther supplemented by the interviews of the Rectors and the Zone Director.

3. Findingss

The perceptual experiences of the effectivity of the execution of PMS in our State Secondary schools are discussed and linked with the literature harmonizing to the undermentioned classs: cognition and apprehension of PMS ; nature of current PMS agreements ; Performance Management Process ; public presentation steps ; and PMS from an administrative point of position. Educators who responded to the questionnaire have a average age of 36.4 ( SD=0.889 ) , an mean old ages of 8.2 ( SD=1.48 ) old ages of learning experience, 58.5 % of whom were female and 18.3 % held place of duty as caput of section. They were all appraised by their curate.

3.1 Knowledge and apprehension of PMS

Figure 1. Knowledge and apprehension of PMSQuestions were framed harmonizing to literature findings as referred to in Figure 1. The survey has revealed that more than 50 % of pedagogues believe in the importance of PMS for set uping a high public presentation civilization, concentrating on end product and procedures of accomplishing consequences and bettering the procedure of instruction and acquisition. As Walter ( 1995 ) stated, PMS is the procedure of bettering the quality and measure of work done and conveying all activity in line with an administration ‘s aims.

3.2 Nature of current PMS agreements

An analysis of the public presentation direction procedures and activities in the school provides an apprehension of the execution of PMS. 74.5 % of pedagogues believe that PMS is a good planned procedure. One of the purposes of PMS in to better public presentation of schools. Harmonizing to Jenny Ozga ( 2003 ) , the nucleus premises of public presentation direction are that public presentation degrees in the public sector can be raised, that is to do the schools on Scotland more efficient and effectual than in Finland. Reliance on mark scene and monitoring as a cardinal component of the direction of instructors rises concern about the possible distorting effects of marks on relationship between instructors and directors, and on instructors ‘ definition of their nucleus undertaking. Teachers and caputs experience under force per unit area to show good public presentation. This position was besides reflected in our survey, the sentiment of pedagogues on effectivity of PMS in their school and whether current PMS agreement leads to betterment in public presentation of school have been analysed utilizing cross tabular matter and Chi-square ( I‡2 ) trial to happen out if there is an association between these two variables. The formulated hypothesis is H0, there is no association between sentiment on effectivity of PMS and PMS really taking the betterment in public presentation and H1, there is an association between sentiment on effectivity of PMS and PMS really taking the betterment in public presentation. Table 1 shows that bulk of pedagogues do non hold that PMS leads to betterment ( 33.1 % ) and are decrepit linked to school effectivity ( 40 % ) . I‡2 50.248 with grades of freedom 8. Probability ( 0 ) is 5 % . Therefore at 5 % degree of signifigance H0 is rejected and we accept H1. Cramer ‘s V value being 0.320 shows weak relationship between the two.

Table 1. PMS arrangement – betterment in school public presentation * Opinion of PMS as appraisee Crosstabulation

Opinion of PMS as appraisee


Not effectual

Reasonably uneffective

Neither effectual nor uneffective

Reasonably effectual

really effectual









Expected Count







Neither agree nor disagree








Expected Count















Expected Count















Expected Count







In the survey on “ Implementing public presentation direction in England ” s primary school ” , ( Brown, 2005 ) , 24 out of 30 headteachers considered the public presentation direction preparation which they have received as unsatisfactory and most of the instructors stated that there was no formal preparation in public presentation direction. Merely 20 % of curates ( 8 in all ) and 25 % of pedagogues ( 247 in all ) agree that sufficient preparation was given before execution of PMS, and they believe that the preparation was non effectual and excessively brief ( based to open ended inquiries and interview ) . Training on PMS is believed to be deficient, there has been no farther preparation or follow up and new recruits are non offered any signifier of preparation or briefing. PMS, so far, has non helped to better school effectivity or pupil public presentation. They are non confident about the success and sustainability of PMS. Once the PMS rhythm is over, there is no coverage and follow up and pedagogues are non offered developing harmonizing to their demands. The biggest job they are confronting is clip restraint, to follow single pedagogue and transport out one to one interview.

Interviews carried out with curates gave farther penetrations into the execution of PMS. All curates believe that PMS is an of import tool for estimating public presentation and guaranting answerability. PMS is seen as really much adapted to the new direction paradigm, quality confidence and undertaking based budgeting ( PBB ) . It is being implemented without major jobs, all staff are join forcesing, there is no job with the work program, midterm assessment and terminal of twelvemonth assessment. Everything is being done satisfactorily and curates find PMS better than the “ confidential study ” . They view PMS as bettering collegiality and believe that with clip it will further better. However, it is done automatically because they all know that they have to follow.

3.3 Performance Management Process

Harmonizing the survey on ‘Teacher perceptual experience of the effectivity of instructor assessment in Botswana ‘ ( Monyatsi, 2006 ) , bulk of respondents ( 44.7 % ) agreed that assessment procedure in Botswana motivates instructors. However, in our survey on the province secondary schools in zone 3 merely 20 % of pedagogues find PMS utile and the bulk ( 66 % ) are apathetic to public presentation direction but go through the gestures. 52 % of the respondents agree that the valuator invites self-appraisal and uses congratulations to actuate pedagogues. Confidentiality and trust issues, particularly in relation to appraisal coverage and who has entree to the information was one on the participants concern, ( Cardno, 1999 ) . 57.2 % of the pedagogues responded positively when asked whether they trust PMS procedure in their school and 75 % feel that confidentiality is maintained throughout the PMS procedure. This shows that confidentiality and trust is non an issue in our schools. An analysis of discrepancy ( ANOVA ) is used to compare current PMS taking to betterment in public presentation of pedagogues to the existent assessment procedure is given in table 2 below. As the homogeneousness of discrepancy trial ( .000, .001, .019 ) is & lt ; .05, the ANOVA tabular array was constructed as shown in table 2. The significance value being & lt ; 0.05, we reject the void hypothesis and accept that there is a difference between the current PMS agreements taking to betterment in public presentation of pedagogue and the assessment mechanism carried out by the curate as promoting for pedagogues.

Table 2. ANOVA to compare current PMS taking to betterment in pedagogue public presentation and the existent assessment mechanism by utilizing congratulations, discuss public presentation and non personality and encourages self-appraisal.

Sum of Squares ( combined )


Mean Square



Curates use congratulations to do motivate pedagogues






Curates discuss public presentation non personality






Rector invites self assessment






Brown ( 2005 ) besides investigated how PMS would assist to better professional development of instructors. The positions of both caputs and instructors were assorted. On the positive side, some instructors felt that a formal one-year reappraisal, to reflect on assorted facets of their public presentation enabled them and their leader to jointly explicate a extremely individualized development program. However, it was reported that even though an appropriate program had been formulated, it had non been implemented due to shortage of clip and resources. One of the premier importance of PMS is staff development. Khim Ong Kelly et Al ( 2007 ) stated that there are important challenges in efficaciously measuring the aptitude of instructors for different calling paths and in measuring what constitutes good public presentation. In England primary schools, ( Brown,2005 ) , the positions of both caputs and instructors about public presentation direction assisting to better professional development of instructors are assorted. The boxplot ( Figure 2 ) show a normal unskewed distribution with 32 % response as impersonal, same applies for public presentation reappraisal being a preparation program for each pedagogue. This shows that the same uncertainness applies to our system.

Table 3. Rotated Component Matrix



Problem work outing accomplishments










Strategic thought


Technical cognition


1 Strongly disagree-15 %

2 somewhat disagree-14 %

3 neither agree nor disagree34 %

4 somewhat agree-32 %

5 strongly agree-4 %

3.4 Performance steps

One ground for replacing the confidential study is because it has no yardstick to mensurate the grade of public presentation of assorted facets of the occupation as there are no fit professional criterions. Furthermore, there is general consensus from all the research conducted that the ends of public presentation direction system or assessment are to better quality and answerability. In their survey, Chittoo and Ramphul ( 2006 ) , referred to the systems attack with the 3e ‘s – economic system, efficiency and effectivity. However, the extent to which this mark is achieved remains blurred due to restraints such as clip, fiscal resources and staff. The great bulk ( around 80 % ) of respondents agree that the standards in the measuring of single public presentation ( student focal point, competency, attending and promptness, communicating accomplishments and others ) are of import or critical. Factor analysis was carried out to happen out which PMS measures pedagogues see to be more of import. The 26 PMS steps rated by the respondents were considered in this trial which is applicable as the determiner ( 1.11 ) is greater than 1A-10-5. Table 3 shows the revolved constituent matrix with some PMS steps in footings of precedence as seen by the pedagogues. It is interesting to observe that the first three steps are related to personality traits and accomplishments. However, 60-70 % pedagogues believe that PMS is undependable to mensurate public presentation, is drawn-out and clip consuming, with excessively much paper work and that there has non been follow up for the preparation demands identified during assessments. These findings are confirmed utilizing bivariate correlativity trial. At 1 % degree of significance ( two-tailed ) , there is a weak but negative correlativity ( Pearson Coefficient ( R ) is -0.002 ) between the standards to be assessed and the manner of appraisal in PMS.

3.5 PMS from an Administrative point of position

This survey confirms information published in local imperativeness article, that is PMS is seen as a good thing but tonss of administrative work coming with the system can be a hurdle. The Zone Director monitors the execution of PMS in the schools. She confirmed that all schools in zone 3 are implementing PMS as instructed. Curates do kick about PMS being clip devouring but they all managed to finish the procedure. However, she is non satisfied with the execution of PMS, accent is laid on measure, guaranting that PMS is implemented in all schools, but there is no quality, no clip for analysis of public presentation, rating and proper coverage. The Ministry is concerned with the completion and entry of the PMS, but there is no construction for follow up and developing. As Lukheenarain ( 2009 ) stated, certain failings and prejudices can do PMS to neglect, some of them as revealed by our survey are: no analysis, no follow up and deficiency of support from higher governments, no clear guidelines of what to make after one PMS rhythm, deficiency of forces and clip restraints. The strength of PMS is that pedagogues and curates are cognizant of what that are supposed to make harmonizing to their work program, they hence make the necessary attempt to accomplish their cardinal consequence countries by executing the cardinal undertakings. The Zone Director is unable to state if some schools are making better than others because of PMS as there is no analysis done, but she believes that if done decently with an appropriate mechanism for analysis, preparation and coverage, PMS is traveling to be fruitful. The whole PMS needs reappraisal, harmonizing to her it has to be seamster made for instruction sector and should be user friendly and attractive for both valuator and appraisee. To do PMS sustainable, at the terminal of each rhythm there should be a mechanism for coverage, analysis and forming preparation Sessionss to make full in the public presentation spreads identified. Furthermore, some pedagogues proposed the debut of wage related public presentation in order to actuate and promote them to follow the system.

We would wish to thank Mrs R. Koomar for her valuable aid and back up throughout this research paper.


The intent of this paper, as stated at the beginning, has been to look at the effectivity of the execution of public presentation direction system for pedagogues in province secondary schools of educational zone 3. All schools in Zone 3 are implementing PMS as instructed by the Ministry of Education and Human Resources. The bulk of pedagogues believe that execution of PMS can be good as it will set up a high public presentation civilization in the instruction system. However, the bulk of pedagogues in Zone 3 are apathetic to PMS but merely follow with another bureaucratic standard. Analysis has shown that execution of PMS is non linked to effectiveness in the sector. This survey shows that all those involved should possess the cognition and apprehension of its intents, procedures and step, if the whole procedure is to be effectual. There is a deficit of work force to work on public presentation direction system in schools and therefore it is seen as an extra undertaking. Curates and pedagogues likewise in Zone 3 believe that execution of public presentation direction system has resulted in more paper work instead than concrete action. There is no proper staff development follow up in topographic point and as a consequence pedagogues and curates feel PMS has non produced the coveted results. Allotment of financess and proper preparation are non in topographic point to run into the demands of pedagogues and curates likewise. Emphasis is laid on completion of the public presentation direction rhythm and the results are kept in shortss and no proper actions taken to rectify any failings or reward those who are executing to the satisfaction of the top direction.

Bearing in head the benefits which the public presentation direction system can convey to bettering the effectivity of services in province secondary schools, the undermentioned steps should be looked at and set in topographic point. Curates and pedagogues should be given more appropriate preparation on public presentation direction system which is tailored to the demands of instruction. It should be related to pay ; extrinsic wages can assist to better pedagogues ‘ public presentation. Educators who are executing outstandingly should be rewarded with another increase on the wage spinal column that is the pedagogue can leap two graduated tables on the wage ladder. There should be more committedness from the top degree of disposal ; the Ministry of Education should be committed non merely to measure ( figure of schools who have completed the rhythm ) but besides to quality of the results. It will add drift and motivate staff to take public presentation direction more earnestly. The Ministry should look into geting more financess for formal and on-going preparation. Professional development of the staff should be given due consideration so that pedagogues can profit from it and happen the exercising of public presentation direction system fruitful. Protected clip should be given to the valuator and appraise likewise so that they both can give due consideration PMS. Regular update should be held at regular intervals during the twelvemonth so that all freshly recruited pedagogues and curates are acquainted with the system. PMS should be reviewed, updated at sensible periods so as to aline it with the vision of the Ministry of Education of “ Quality instruction for All ‘ . Further research on the topic should be encouraged by the Mauritius Research Council, the University of Mauritius, the University of Technology, Mauritius and other third establishments through the Student Research Grant Scheme as proposed in the Budget for 2011 and recommendations made should be studied and implemented where executable. Professional Standards for Educators should be worked out in coaction with this cell because it is good known in direction that if the person/s who are traveling to be affected by policy determinations are taken on board in the treatment phase, they feel a committedness to the determination and will seek to stay by them and make the ends set. Those non making the set marks should non be regarded as ‘ failures ‘ , instead they should be given in service and professional development classs to assist make full the public presentation spreads identified during the execution phase. Use of engineering can be of aid in cut downing the excess paperwork.